Spg Head Will Lead The Combined Marriott Starwood Loyalty Program
When the Starwood-Marriott merger finalized late last year, the (obvious) first question from SPG and Marriott Rewards members alike was what was going to happen to their beloved program? On the day the merger finalized, TPG hosted Thom Kozik, VP of global loyalty at Marriott, and David Flueck, then-SVP of revenue management of SPG, for a Facebook Live to discuss the future of both programs.Since the merger was finalized that day (and members were able to immediately link their accounts and match their status), the company has taken steps to bring the two programs inline....